TheDesignAir’s Jonny Clark gives a comprehensive review of the Etihad A380 First Class passenger experience. Alongside an in-depth critique of the ‘First Apartments’ Jonny covers the check-in at Abu Dhabi’s terminal 3, and goes on to reveal a trip which captures the essence of an exceptional guest experience – recapturing the golden age of travel with un-paralleled service, food and seating product.
Jonny concludes his report with: “We started our trip with a slight concern that the product wouldn’t live up to the expectations that have been built over the preceding months, yet it delivered ten-fold. There is no part of the passenger experience here that hasn’t been considered. Every tiny detail is designed with service in mind. While the hard product is faultless, expansive, luxurious and comfortable, it is the ease of service that makes this First Class product a game changer. Would we pay the price-tag associated to the product? Yes, without a doubt. We actually believe they are very competitively priced suites. We do strongly believe we are in the resurgence of a JetSet era, where not only can passengers fly on a budget, but can once again, be pampered on hand and foot, and embrace the truly magical passenger experience that is First Class”.
You can read the full, report here.